Privacy Policy

1. Information We Collect

We collect various types of personal and non-personal information in order to operate effectively and provide you with the best possible experience. The categories of data we may collect include:

• Personal Identifiers: Name, address, phone number, email address, date of birth, driver’s license number, or government-issued identification information.
• Demographic Information: Age, gender, and other details you voluntarily provide.
• Professional Information: Employment history, resumes, and application data if you apply for a job with us.
• Internet or Network Activity: IP address, device type, browser type, pages visited, time spent on pages, and referring URLs.
• Commercial Information: Records of interactions, including property tour information, service requests, or lease application details.
• Location Information: Geolocation data, if enabled on your device.
• Communication Content: Any messages or information you send us via forms, emails, or other contact channels.

2. How We Use Your Information

We collect various types of personal and non-personal information in order to operate effectively and provide you with the best possible experience. The categories of data we may collect include:

• To provide services and support: Including processing applications, responding to inquiries, and facilitating property tours and leasing.
• To manage and improve our digital platforms: By understanding how users interact with our websites and applications, we can optimize functionality, layout, and content.
• To send communications: We may send transactional, promotional, or informational messages about our services, projects, job opportunities, or updates you’ve requested.
• To evaluate employment applications: If you apply for a job, we use your information to review and manage your application.
• To detect and prevent fraud: Including activities related to security monitoring, error detection, and system integrity.
• To comply with legal obligations: Such as cooperating with law enforcement or regulatory authorities, and responding to lawful requests.

All uses of your data are limited to the purpose for which the data was originally collected unless we obtain your consent or are legally required to use it otherwise.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third parties under the following circumstances:

• With affiliated entities: Such as our subsidiaries or partners who are part of The Garrett Companies’ family of businesses.
• With service providers: Who help us deliver services, such as IT support, payment processing, customer service, background checks, and marketing tools. These providers are contractually obligated to safeguard your information and use it only as directed by us.
• With business partners: For example, third-party property managers, leasing consultants, or construction contractors involved in project delivery.
• For legal purposes: To comply with laws, regulations, or valid legal processes, or to protect our rights, users, and property.
• In the context of a business transaction: If we are involved in a merger, acquisition, asset sale, or corporate reorganization, your information may be transferred as part of that transaction.

We take care to share only the information necessary to fulfill the business purpose and ensure appropriate protections are in place.

4. Your Privacy Rights and Choices

Depending on where you live and applicable laws, you may have specific privacy rights, including:

• The right to access the personal data we have collected about you.
• The right to correct inaccuracies in your personal information.
• The right to delete personal data we hold, subject to legal retention requirements.
• The right to opt out of receiving marketing communications. You may unsubscribe using links provided in emails or by contacting us directly.
• The right to limit data use and sharing for certain sensitive data categories.
• The right to non-discrimination for exercising your privacy rights.

You can exercise these rights by contacting us at info@thegarrettco.com or https://thegarrettco.com/contact-us/.

We may need to verify your identity before processing requests, and some rights may be subject to legal exceptions or limitations.

5. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. Examples of these measures include:

• Encryption of sensitive information.
• Access controls and authentication protocols.
• Secure data storage systems.
• Employee training on privacy and security best practices.

However, no system is completely secure. We encourage you to use strong passwords and take precautions to protect your personal devices and login credentials when interacting with our platforms.

6. Data Retention

We retain your information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:

• While you are a resident or actively engaged with us.
• As required to comply with legal, regulatory, tax, or accounting obligations.
• For legitimate business needs, such as analytics or dispute resolution.

When information is no longer needed, we securely dispose of or anonymize it in accordance with industry best practices.

7. Cookies & Tracking Technologies

Our websites and digital platforms use cookies, pixels, and similar technologies to enhance your browsing experience and collect technical data. These technologies help us:

• Analyze site traffic and usage trends.
• Understand user behavior and preferences.
• Personalize content and advertisements.
• Improve website functionality and performance.

You can choose to accept or reject cookies via your browser settings. Note that disabling cookies may affect certain features or functionality of our websites.

We may also use third-party tools such as Google Analytics, which collect anonymized usage data to help us optimize our digital services. To learn more about Google Analytics or opt out, visit: https://tools.google.com/dlpage/gaoptout.

8. Links to Other Websites

Our websites and communications may contain links to third-party websites, platforms, or services. These are provided for your convenience and do not imply endorsement.

We are not responsible for the content, policies, or privacy practices of external sites. Once you leave our website or interact with third-party platforms, your data is subject to their policies. We recommend reviewing their privacy practices before submitting any personal information.

9. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect updates in our practices, technologies, services, or legal requirements.

When we make material changes, we will update the “Last Updated” date at the top of the policy and may notify you via email or by posting a prominent notice on our website.

We encourage you to check this page regularly to stay informed of how we protect your information.

10. Third Party Services & Analytics

We may engage third-party providers to perform services on our behalf or to provide functionality through our websites. These may include:

• Hosting providers that manage servers and databases.
• Marketing and analytics vendors that help us analyze behavior and serve relevant content.
• Resident and applicant screening providers for credit, background, or employment history.
• Payment processors for handling secure financial transactions.

These service providers are given access only to the information necessary to perform their tasks and are required to maintain the confidentiality and security of your data.

11. Children’s Policy

Our services are not directed to or intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received information from a user under 13 without parental consent, we will delete such information from our records.

Parents or guardians who believe that their child has submitted personal information to us should contact us immediately at info@thegarrettco.com.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you can contact us in the following ways:

We are committed to resolving complaints about your privacy and our collection or use of your personal information. If you are not satisfied with our response, you may have the right to contact a data protection authority or file a complaint under applicable law.